POOR SERVICE

FOR ALMOST 2 WEEKS NOW WE HAVE HAD A SIGNAL ISSUE, WITH THE MTN BOOSTER WE DONT EVEN GET 3G. THIS HAS BEEN REPORTED DAILY. ALL WE ARE TOLD IS THAT THEY WILL ESCALATE THE ISSUE. WILL YOU CREDIT MY ACCOUNT FOR THESE 2 WEEKS THAT I COULDNT USE MY PAID FOR DATA AND PAID FOR MINUTES??? THEN WE HAVE THE OTHER 2YEAR OLD ACCOUNT QUERY THAT WAS BEING HANDLED BY BALDWIN BOKWA AND MELISSA DAJEE. BOTH OF THESE PEOPLE STARTED OFF GREAT WITH FEEDBACK THEN IT CHANGED, NO FEEDBACK AND WE HAVE NO FINAL RESOLUTION TO THE QUERY. I AWAIT YOUR CALL.