poor service

<p>I am very disappointed in mtn. I've been trying for two days to blacklist my ****** phone. They keep on telling me to phone back because they're off line.</p> <p>they give me incorrect information and avoid answering my questions.</p> <p>now they tell me to phone back on Monday. By then it will be 4 days, then they will ask me why I took so long to report it.</p> <p>I can't proceed with the insurance claim because i need to blacklist the phone first.</p> <p>in the mean time im being inconvenienced. I must phone them every 3 hours.</p> <p>I've been a client for more than 10 years. This is pathetic. They can't even phone you back.</p> <p> </p> <p>The mtn store in n1 city gave good service. They blocked the nr for me and wiped the phone, but they coulnt help with blacklisting either.</p>