1 reviews | Active since Sept 2016
Poor Service
I am so disappointed in the service I received when I tried to apply for a new business cellphone contract. This all started on the 14th of June and battled to get the correct contract firstly. After finally receiving the correct contract, it was completed and sent back on the 23rd of June. For some reason my details were completed on another contract (the same one I completed) and I was requested to sign it and send it back. Well, half of the info on the contract was either incorrect or missing and I refused to sign it. I even highlighted the areas where the info was incorrect but then I will get a copy back with just some of the info corrected. This carried on with back and forth emails for about a week and a half and eventually just had enough and requested for the application to be cancelled. I have sent numerous emails since the 4th of July, with no response. If this is the type of service you get when still in the application stage, then I don't even want to think about how bad it would be if I had any issues that needed to be resolved.
