JM
Jessy M
1 reviews | Active since Oct 2013
03 Feb 2015, 12:21
poor service
Where we go to stores or call center the service, went to mtn store i had to wait in a line just to purchase a sim card, cant there be a Que for contracts and application and a Que to pay for little things, i have been calling mtn from this morning at 09:00 they said system is down call in ah hour after an hour they said call in an hour my last call now they said call in 2 hours time.
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Replies (1)
MTN South Africa's replyOfficial
13 Feb 2015, 15:49Hello maphizo,
Thank you for raising your concerns with MTN.
We apologize for any inconvenience this experience may have caused.
Kindly note that an MTN sim card can be purchased at any store or vendor, these sim cards are not only sold at MTN stores.
Regards,
Ebbedene
REQ:***
Thank you for raising your concerns with MTN.
We apologize for any inconvenience this experience may have caused.
Kindly note that an MTN sim card can be purchased at any store or vendor, these sim cards are not only sold at MTN stores.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply13 Feb 2015, 15:49
Official
Hello maphizo,
Thank you for raising your concerns with MTN.
We apologize for any inconvenience this experience may have caused.
Kindly note that an MTN sim card can be purchased at any store or vendor, these sim cards are not only sold at MTN stores.
Regards,
Ebbedene
REQ:***
Thank you for raising your concerns with MTN.
We apologize for any inconvenience this experience may have caused.
Kindly note that an MTN sim card can be purchased at any store or vendor, these sim cards are not only sold at MTN stores.
Regards,
Ebbedene
REQ:***
Best regards,