1 reviews | Active since Mar 2017
poor service
<p><strong>Very disappointing service from *********** staff from call centre 173 agent , I called the call centre on Friday the 3rd march and spoke to pretty mxobo under team leader Oreal Lukhele to request the information with regards to how does R1.50 hour data work , the agent didn’t know anything about the mnt promotions , she kept on placing me on hold but still came with incorrect info and I feel my query was not resolved and I will the the team leader to listen to that call since call are recorded and call me …. What a bad service from Mnt</strong></p>
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that we have logged the request with our quality assurance team to listen to the call recording and deal with the matter accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that we have logged the request with our quality assurance team to listen to the call recording and deal with the matter accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,