Poor service

I have taken 2 ipad mini Mtn contracts out at the istore eastgate on the 26th january 2015. Firstly, it was a nightmare to signup for the contract. I went into the istore about 3 times and waited 3-4 hours each time just to be told that the Mtn system is slow and theres nothing they can do. Eventually after a week the ipads were delivered to me. <br> <br> While signing the contract I realized that It was not the deal I requested, I wanted the 500mb deal but was given the 300mb deal....i was told by the salesman that I would have to start the whole process again if i were to change it but out of frustration I just accepted it. The contracts was signed and the salesman told me that he will rica the sim cards and send a copy of the contract which was never done. To date (8-04-2015) I have not received any data because my sims have not been rica. I have contacted the istore numerous times and every time they assure me that they will sort it out but never do. What about all the data i have lost....are they going to reimburse me????