Poor service

<p>On the 16th of Feb I purchased 100 MB of data and just after I purchased that data, I received a text message from MTN that says 'Get 1.5GB data bundle for R39 p.m Data only sim, available on MTN Stores. I went to MTN Randburg and they are not aware of this offer, I then went to MTN Cresta and they said they also do not know about this offer. I checked on the website as the SMS stated but I could not find this offer either. On the 17th I sent their social media team a message via Twitter and I was told to call 173 and still no help. I then sent them another message via Facebook and a person by the name of Mapelo responded 2 days later and advised me that the offer is valid and I must call Sales department on ********** . To get it. Today, 20 Feb I phoned the number and I was transferred to a consultant who advised that I am on wrong department and promised to tranfer me to Sales dep. while i was explaining my query to the consultant at Sales my call was just transfered to customer care. I had to dial the number again as customer care consultant could not transfer my call back to Sales. This time I spoke to a friendly agent by the name of Lalisha and she advised me they do not have such offer. I am very disappointed with MTN for contradictory information that they seem to be sending out to customers. This is so bad for the image of the company but also I have been inconvinienced by MTN. Why did you send me misinformation? I wasted my time for nothing. I demand a phone call to explain how did you get this wrong. Pls note If I do not get a call I will have no other options but to send an Email to the office of the CEO. Very bad service indeed!!!!</p>