sM
sheree M

1 reviews | Active since Jun 2013

27 Jan 2017, 15:57

POOR SERVICE

<p>MTN INSURANCE SHOULD HAVE PICKED UP MY PHONE 3 WEEKS AGO TO SEND IT TO JOHANNESBURG TO BE REPAIRED, THE FORMS WAS FILLED IN AT THE MTN BRANCH IN WELKOM GOLDFIELDS MALL AND WAS SEND THROUGH, TILL TODAY NO ONE HAS CONTACTED ME YET AND EVERY TIME I ASK SOMEONE AT THE BRANCH THEY SAY THEY WILL PHONE AND ASK WHAT'S THE PROBLEM. THIS IS REALY PATHETIC.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Feb 2017, 10:03
Official

Good day sheree,

Thank you for bringing this matter to our attention.

We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

We have contacted the insurance department, you will be contacted shortly.

Regards

MTN SA

Best regards,