1 reviews | Active since Jul 2015
poor service
<p>I am stil having problems with Mtn. Alice van der merwe phoned me and ensured me that everything would be sorted out only my sms bundles was fixed. I received the 2GB "free ADHOC" data that she said was to make up for the sms bundles not received. Xzactly the nex month they charged me R644 on my R399 contract yet again. I made a cash payment of R399 on my contract. Now my contract is suspended because mtn can't seem to do their job! I can not get trough to your customer service and the people at your offices can not help me either. REQ: ********** REQ: ********** as my number is suspended contact me on ********** 730 </p>
Good day Chrizelda
Thank you for your post.
Please be advised that we have looked into the matter and your credit has been logged as it will be reflecting on your next billing cycle.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Best regards,
Good day Chrizelda
Thank you for your post.
Please be advised that we have looked into the matter and your credit has been logged as it will be reflecting on your next billing cycle.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Best regards,