FH
Faizaan H
1 reviews | Active since Mar 2014
01 Apr 2015, 10:05
poor service
I recharged and received R60 Mtn to Mtn airtime. I wasn't working. I couldn't make any mtn to mtn calls so I called the call centre 5 times over 3 days. the airtime had expired as the problem was not resolved. I am still waiting for the supervisor to get back to me. terrible service MTN!!!!
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Replies (1)
MTN South Africa's replyOfficial
18 Apr 2015, 11:08Hello Faizaan,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please noted that this has been escalated to the relevant supervisory team for investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please noted that this has been escalated to the relevant supervisory team for investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply18 Apr 2015, 11:08
Official
Hello Faizaan,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please noted that this has been escalated to the relevant supervisory team for investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please noted that this has been escalated to the relevant supervisory team for investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***