1 reviews | Active since Mar 2013
Poor Service
<p>I visited the MTN in Goldfields Mall on Saterday to upgrade my cell phone and i still havent receive any feedback from them. Whenever I phone them, i get told there must be a system error, they will contact us as soon as the upgrade has been processed. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per system your upgrade has been approved. I will escalate your query to the management team at store so they can contact you with updates.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per system your upgrade has been approved. I will escalate your query to the management team at store so they can contact you with updates.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***