poor service

<p>We had an attempted car hijacking, they couldnt drive the car very far, the engine cut-off due to panic button, we then found the car, all our bags were gone, called MTN to block my phone and followed the entire process of blacklisting, few weeks later took the car for a valet, they found the phone between the seats, MTN told us to unblacklist by the police station and send the documents, did that, phone is still blacklisted, its almost 2 years, I keep on getting different answers</p>