1 reviews | Active since Nov 2016
Poor Service
<p>I had two line migrated from contract to Pre-Paid. One is working well but the other one is blocked. Was told it was the sim that was blocked for outgoing calls, but not the case. If you try to phone it says line suspended. Sent email to pre-paid help desk aswell as customer service. No response from anyone. Tried phoning 173 on MTN just got menu in other languages. Do not care about their clients</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the suspension on the mobile number 071****441 has been lifted, reference number: ***. Kindly test the SIM card.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the suspension on the mobile number 071****441 has been lifted, reference number: ***. Kindly test the SIM card.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you problem has been resolved
Thank you problem has been resolved