Poor service

<p>I went 2 mtn shop to migrate 2 a lower package because i couldnt afford the package that i was using which was 500 MB every month. I was happy that i was helped, only to find out that my package was increased to 1GB of data which entails that i was going to pay more money instead of less. There was somehow miscommunication between me and the consultant, maybe he did not understand what i wanted, and i did not sign any paper that showed that i migrated maybe i wuld have picked up the mistake soon.</p> <p>Then i went to mtn to ask them to rather give me the package that i was using before i migrated. They told me i shuld wait for three months before they can migrate my package to the previous package. Im very disappointed, my advice to mtn is that they should train their staff very well because they make mistakes nd we customers have to pay for those mistakes.</p>