DH
Dominique H

1 reviews | Active since Oct 2016

28 Oct 2016, 13:39

POOR SERVICE!!!

<p>I have been struggling to sort out a problem with them since 10/10/2016 with no luck!! Total data of 10GB never received on devices. I have spoken to the call centre, I have been to their shop 4 times and no assistance. According to the call centre the data was loaded but I can't access the data.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Nov 2016, 10:28
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please be advised that when checked under the MTN account status. All lines are active with the suspensions on the back. Kindly reply to the mail if request has not yet been resolved.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Kevin.