1 reviews | Active since Oct 2016
poor service
<p>According to the promising reply from Mike I was expecting a quick warm phone call from the so-called legal department into making arrangements with my phone to be activated. From last well Monday calling the ****en call centre saying the will email the ****en legal department to get back to me. Its Monday again today not a single missed call the ****en legal department. You MTN are so annoying and irritating, if I was to die I would be buried by now due to your slow motion service. MTN is suck a big company to be operated to a bunch of idiots fooling around not doing proper work. I'm ****ed and complete dissapointed for a customer to b treated like *******. It's such a useless and worse call centre I've ever dealt with. Legal department sucks including your customer service. Contact me on ********** 392</p>
Good morning Khanyisa,
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant management team for urgent attention and to contact you with the relevant feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
Good morning Khanyisa,
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant management team for urgent attention and to contact you with the relevant feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
