vM
vuyo M
1 reviews | Active since Sept 2016
02 Sept 2016, 15:35
poor service
<p>I lost my phone during the weekend .(mtn contract)on tuesday I went to do a sim swap since the person that stole it was using my sim card. I was told that my new sim will be activated in 24hrs.bt I am stil waiting.everytime I call,mtn.,I am told to wait 24hrs. I have been waiting for 72hrs now..</p>
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MTN South Africa's replyOfficial
05 Sept 2016, 08:39Good Day Vuyo Mkele
Thank you for your post.
Please accept our apologies for the lapse in service and any inconvenience experienced.
Kindly be advised that a sim swap has been processed and your cell number is now active on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
MTN South Africa's reply05 Sept 2016, 08:39
Official
Good Day Vuyo Mkele
Thank you for your post.
Please accept our apologies for the lapse in service and any inconvenience experienced.
Kindly be advised that a sim swap has been processed and your cell number is now active on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,