1 reviews | Active since Nov 2015
POOR SERVICE
<p>AT FIRST I WAS AT AUTOPAGE TILL END OF MARCH 2016. MTN DID SEND ME THERE DETAILS AND I DID MADE PAYMENTS INTO THERE ACCOUNT!! IT SEEMS LIKE THERE IS A PROPBLEM WITH THERE ACC NUMBERS AND MTN BLOCK THE LINE SINCE THE BEGINNING OF JULY 2016. THE SAME DAY I REALISED THE NUMBER HAS BEEN BLOCKED I WENT TO A MTN BRANCH AND SUBMITT ALL MY PAYMENTS TO THEM. THE CONSULTANT DID SEND IT TO THE ACCOUNTS DEPARTMENT!! THEY SEND ME A SMS ON THE 10 OF AUGUST THAT THE ISSUE HAS BEEN RESOLVED AND IT WILL TOOK 2-24 HOURS TO USE THE NUMBER AGAIN!! AND UP TILL NOW STILL WAITING!!</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that there is still money outstanding of R581.94. That is why the line is still suspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that there is still money outstanding of R581.94. That is why the line is still suspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,