1 reviews | Active since Aug 2016
Poor service
<p>I have been trying to get my query resolved at Mtn for the last two months. Everytime I call the call centre they update my details but I never receive the information! I am billed for things I dont use. there is ***** and they are an ********* business. they can never resolve a customer issue. </p>
Good Day Fatima Laher
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records your invoices have been validated and a URL report was sent to you on the 2016-08-25.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Fatima Laher
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records your invoices have been validated and a URL report was sent to you on the 2016-08-25.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,