KP
Kajal P

1 reviews | Active since Aug 2016

22 Aug 2016, 14:38

Poor service

<p>i have experienvced a pathetic service with MTN , for the passed 5 days we have had no network , my business runs on a Mtn service , ive lost out so much in this 1 week due to this problem ..... their service is poor , ive spoken to aldy she wass quite understaning phoned in again and spoken to a gentlemen and he was very rude !!!!! </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Aug 2016, 15:19
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ: **********

Best regards,