ED
EDINGTON D

1 reviews | Active since Nov 2013

15 Aug 2016, 20:02

Poor Service

<p>When i want a call history from my Vodacom number i go into my online profile and pull it out instantly same with Cellc but MTN, MTN is really failing its clients. Wasted my time with this service provider their self service profile is nothing other than just my details, nothing else interesting. Received an email from some Bongimusa Nzimande with 20 plus forms that i have got to fill to obtain my own call history, a shame using this service provider</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply17 Aug 2016, 19:36
Official

Thank you for taking the time to raise your concerns. Kindly accept our sincere apologies for any inconvenience caused.

It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********

Best regards,