Poor Service
<p>Since 21May Im trying to port my number from mtn over to cell but mtn dont want to release my number. Sent 4 requests through but no sms from mtn. What do I need to do get my number released????? No help in trying to phone the porting department. Wasting my airtime waiting for someone to help me. Waited 14 mins and still no consultant to speak to. Catch a wake mtn. I want my number released. </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We are not able to pick up any details with the ID number that you have provided. Kindly write back to us with the cellphone number that you want to port, we will attend to the matter accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We are not able to pick up any details with the ID number that you have provided. Kindly write back to us with the cellphone number that you want to port, we will attend to the matter accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,