Poor service

Good day.

I have been contacting MTN for over 3 months to try get hold of their retention department but all to no avail.

I have just been sent from pilla to post. I have send emails to their customer care numerous times but always just get a reference number with no response thereafter.

The last contact I made was on the 22nd of June and spoke to Andile Mhhlongo who advised that she is unable to help newith cancelation as it is a retentions matter. Her so called manager Jothika Abana promised to get retention to call ne but to date I have still not received any communication from MTN.

I need MTN to stop debating my account as my contract with them is already expired

Kind Regards Mammeswane Diale ***