VS
Vaughan S

1 reviews | Active since Feb 2012

18 Jun 2019, 02:13

Poor Service

I have requested my MTN Contract and Number to be cancelled all together, but I keep being advised that my number will be migrated to a pre-paid! I DONT want that! I'm trying to get in touch with a Supervisor, who could just do what is asked of the client. Extremely irritating!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Jun 2019, 10:51
Official
Good day Vaughan 

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.

Please give us a chance to look into this and revert back to you.

Warm Regards, 
Ayanda Mthimkhulu
Complaints Management Team