POOR SERVICE

Item: MTN South Africa
Rating: 1

I cannot get my issue since my upgrade in DEC sorted You cannot get a hold of these people at all MTN Direct wont deal with you at all they just refer you to this Company .

I've been with MTN for the past 20 years

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

03 May 2019, 06:59

Good Day Kapesh

Thank you for your post.

We acknowledge your complaint, please accept our apologies for any inconvenience caused.

Kindly be advised that we will be in touch with you as we require more details regarding the issue.

We look forward to improving on the service delivery to you.

Warm RegardsBrendah LangaComplaints Management team

Best regards,

MTN South Africa's reply03 May 2019, 06:59

Official

Best regards,

's updateReviewer Update

03 May 2019, 13:27

Hi Brendah , thanks for speedy response and the call this morning, I trust we can resolve the issue. Awaiting your feedback. Regards Kapesh

's update03 May 2019, 13:27

Reviewer Update

Hi Brendah , thanks for speedy response and the call this morning, I trust we can resolve the issue. Awaiting your feedback. Regards Kapesh