rB
russell B
1 reviews | Active since Nov 2010
17 Mar 2016, 09:30
poor service
I currently have a positive balance of R26 mtn airtime, yet I can't make a call nor buy data bundles.<br> Message keeps coming back say I have insufficient airtime. This has been happening for months & to add to my grieve, I haven't been able to send text messages for years. thought it was my phone, until I got it new one & still the same thing.<br> Really atrocious service.
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Replies (1)
MTN South Africa's replyOfficial
20 Mar 2016, 20:28Hello Razul,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we managed to refresh your number on the network and please dial the code #330*0000# press ok it will help deactivating all the possible barrings on the network.Try make a call or send an sms it should go through successfully.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we managed to refresh your number on the network and please dial the code #330*0000# press ok it will help deactivating all the possible barrings on the network.Try make a call or send an sms it should go through successfully.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply20 Mar 2016, 20:28
Official
Hello Razul,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we managed to refresh your number on the network and please dial the code #330*0000# press ok it will help deactivating all the possible barrings on the network.Try make a call or send an sms it should go through successfully.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we managed to refresh your number on the network and please dial the code #330*0000# press ok it will help deactivating all the possible barrings on the network.Try make a call or send an sms it should go through successfully.
warm regards
mike
REQ:***
Best regards,