Poor Service
App**** for my second contract with MTN - did it online as the physical shop had lame excuses. It's a hideous process and MTN is so useless. When you call they put you through to the next person and it's a never ending cycle, they suck. No one can ****** assist. Spoke to someone from their outsource company "Rewards Co" or something and they couldn't assist me with a simple online application which I submitted ages ago. Dissapointed with MTN, definitely moving elsewhere next year once my current contract expires. Pleas take my word for it, they not worthy of your money!!!!
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MTN South Africa's replyOfficial
18 Dec 2018, 11:25Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the online support team to investigate.
You can contact our MTN Direct team as well for assistance with the additional online contract, the contact number ***.
Kind Regards,
Alice van der Merwe
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the online support team to investigate.
You can contact our MTN Direct team as well for assistance with the additional online contract, the contact number ***.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply18 Dec 2018, 11:25
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the online support team to investigate.
You can contact our MTN Direct team as well for assistance with the additional online contract, the contact number ***.
Kind Regards,
Alice van der Merwe
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the online support team to investigate.
You can contact our MTN Direct team as well for assistance with the additional online contract, the contact number ***.
Kind Regards,
Alice van der Merwe
Best regards,