vN
vuyelwa N

1 reviews | Active since Jun 2012

09 Mar 2016, 09:54

poor service

My Mtn account was in arrears and was handed over to legal. I have paid the outstanding amount and would like to have my status updated on Itc, i have been trying to call for the past few days and im told the same story that they are offline.

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Mar 2016, 20:02
Official
Hello zs8812,

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that your query has been escalated to the legal department for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,