POOR SERVICE

I app**** for cell phone contract 3 months ago and was not happy when it was delivered to me something totally different from what the sales consultant sold to me,So I returned the phone to MTN within two days after recieving it till to day am still waiting for them to cancel the contract but all I get is excuses .Please note this will be the second month debting in my account for a phone I didn't even spend 5 days with.Am really not happy with the service am getting from you......

Kindly note that I have been in contact with MTNs’ warehouse. They have experienced a delay on system trying to trace your device details. I have sent a follow up request to the manager to assist and provide feedback ASAP. MTN’s head office requires a specific reference number from the warehouse and this is what I’ve followed up on.

This is what am getting and it was 6 days ago MTN fails to cancel this damn contract. I am the one who always has to follow up with this whole process MTN have never contacted me but they debit on my account. HAVING ISSUES WITH YOU SYSTEM IS NOT MY PROBLEM!!!!! please fix this issue I want to apply for a better phone not this stupid phone that was sold to me.