AR
Ashley R
1 reviews | Active since Aug 2018
26 Aug 2018, 12:18
Poor Service
Dear MTN , I got 2 contracts with MTN , I sign a contract in July this year an I got a modern which suppose to give me data every month but it does not work , I have be to MTN in Phoenix Plaza , 2 times but it's not sorted as yet . PLEASE ASSSIT
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MTN South Africa's replyOfficial
27 Aug 2018, 02:24Good day Ashley,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the cell number for your data contract so that we may investigate your complaint further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply27 Aug 2018, 02:24
Official
Good day Ashley,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the cell number for your data contract so that we may investigate your complaint further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,