Poor service
Trying to cancel my cell contract. Sent email, Twitter message but nobody bother to call back. Phone call center, can't get through either. Call me ASAP ********** 471
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MTN South Africa's replyOfficial
03 Jul 2018, 21:14Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
We have engaged with our retentions department to make contact with you and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply03 Jul 2018, 21:14
Official
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
We have engaged with our retentions department to make contact with you and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,