1 reviews | Active since May 2018
poor service
i called 173 call center and spoke to the lady by the name of Nompilo Ndlovu she knows nothing about the process on sim card being disconnect, she was rude and instead she dropped the call on me. she said my system is off line i dont work with pens and my note pad is frozen and my email i cant take your number so that i can call you back, all i ask is my sim card active or deleted ? she said its active but disconnected, shocked i then i asked can i do sim swap she said no, can i recharges she said no. the more i asked questions she got irritated and cut the call
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time confirming the prepaid number in question:***
This number is active on the network, and we do pick up the recharge of R12.00.
Please do the affidavit with the reason for the sim swap with all the information:
Old sim number, new sim card number and cell number in question.
Please email to me with the ID copy.
My email address ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time confirming the prepaid number in question:***
This number is active on the network, and we do pick up the recharge of R12.00.
Please do the affidavit with the reason for the sim swap with all the information:
Old sim number, new sim card number and cell number in question.
Please email to me with the ID copy.
My email address ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,