IP
Isabella P
1 reviews | Active since May 2018
14 May 2018, 18:53
Poor service
Cancel contract with MTN trying to migrate to prepaid. Still try to get this done after 5 months
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MTN South Africa's replyOfficial
17 May 2018, 19:20Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly reply with your ID number the one you specified *** we unable to pick it up from the system.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply17 May 2018, 19:20
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly reply with your ID number the one you specified *** we unable to pick it up from the system.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,