PO
Potso O

1 reviews | Active since Mar 2018

14 Mar 2018, 06:06

Poor service

I am still waiting for activation on my number after 48hours,

A consultant promised it would take about 2 to 24hrs now it's 48hrs.

You are known for your "do not care" attitude towards customer but I decided to give you a chance. I regret my decision.

Poorest service, you don't have a sense of urgency and ease of doing business.

0
Replies (2)
MTN South Africa
MTN South Africa's reply14 Mar 2018, 09:02
Official

Good day Potso,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with your ID number so that we may resolve your complaint as soon as possible.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

PO
Potso O's update14 Mar 2018, 09:15
Reviewer Update
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