1 reviews | Active since Feb 2018
Poor service
In 10 years i have been a client of mtn i have never had service like this. I have laid a complaint at mtn customer service 6 days ago. Still no feedback from them. They surely do not care about their clients. As long as they can deduct your account u can complain to every one they just dont care. U sure cant complain about service u dont receive any.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have liaised with our Retentions department to contact you before end of business and assist with upgrade.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have liaised with our Retentions department to contact you before end of business and assist with upgrade.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,