1 reviews | Active since Jun 2017
POOR SERVICE
I AM REALLY MAD AT MTN NO ONE KNOWS THEIR JOB, I HAD A ********** ACCOUNT OPENED ON MY EXISTING CONTRACT EVEN TODAY THE MATTER HAS NOT BEEN RESOLVED AND NOW THEY HAVE SUSPENDED THEIR SERVICES. CAN SOMEONE FROM MTN DEALS WITH THIS? ****ED!!! AFTER THEN THEIR CONSULTANTS TELL ME TO CALL THEM BACK INSTEAD OF CALLING ME BACK. I HAVE REPORTED THIS MATTER ALREADY IN JUNE, ITS ALMOST 3 MONTHS WITHOUT ANY POSITIVE FEEDBACK FROM THEM. NO MORE IM DONE WITH THIS STUPID PROVIDER
Good day Smangele
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We have tried to call you with but your phone rings until it goes to voice mail. We need you to post again with your details on the post. Put your ID# or Account number on the reference and include information such as who you raised the matter with in June 2017.
Should this matter already be resolved then please disregard.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Smangele
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We have tried to call you with but your phone rings until it goes to voice mail. We need you to post again with your details on the post. Put your ID# or Account number on the reference and include information such as who you raised the matter with in June 2017.
Should this matter already be resolved then please disregard.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,