DT
David T
1 reviews | Active since Mar 2011
31 Jan 2016, 19:25
Poor service
Just want to say that mtn has poor service. It is the secound time that my sim is not activatet as i asked. To them is just we cant to any thing need to do it tomorrow. I dont know why i must pay for a service that i dont get
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MTN South Africa's replyOfficial
04 Feb 2016, 10:31Hello Djtheron,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The dual sim card has been activated on the account, however we do pick up that the dual sim card is not linked with the primary cell number.
We have sent the request to the technicians to linked the dual sim card on the network with the primary cell number. REQ:***.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The dual sim card has been activated on the account, however we do pick up that the dual sim card is not linked with the primary cell number.
We have sent the request to the technicians to linked the dual sim card on the network with the primary cell number. REQ:***.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply04 Feb 2016, 10:31
Official
Hello Djtheron,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The dual sim card has been activated on the account, however we do pick up that the dual sim card is not linked with the primary cell number.
We have sent the request to the technicians to linked the dual sim card on the network with the primary cell number. REQ:***.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The dual sim card has been activated on the account, however we do pick up that the dual sim card is not linked with the primary cell number.
We have sent the request to the technicians to linked the dual sim card on the network with the primary cell number. REQ:***.
Kind Regards,
Alice van der Merwe
***
Best regards,