WS
William S
1 reviews | Active since Aug 2014
23 Dec 2015, 12:12
Poor service
I did a sim swop to an new phone, ***),<br> When the consultant did the sim swop they did not register the phone for GPRS, now i can access the internet or WatsApp.<br> Ive been to the branch numerous time is the last few day and the more i ask them to help me activate the internet, the more the consultant does not want to help us. If someone could please assist in helping me get the GPRS activated please
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Replies (1)
MTN South Africa's replyOfficial
31 Dec 2015, 09:09Hello WilliamScott1984,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you did not provide us with a cell number in question, and I tried calling you on the provided number but it's on voicemail. Kindly contact 173 if its a prepaid number or 808 if it's a contract number and ask for the GPRS settings.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you did not provide us with a cell number in question, and I tried calling you on the provided number but it's on voicemail. Kindly contact 173 if its a prepaid number or 808 if it's a contract number and ask for the GPRS settings.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply31 Dec 2015, 09:09
Official
Hello WilliamScott1984,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you did not provide us with a cell number in question, and I tried calling you on the provided number but it's on voicemail. Kindly contact 173 if its a prepaid number or 808 if it's a contract number and ask for the GPRS settings.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you did not provide us with a cell number in question, and I tried calling you on the provided number but it's on voicemail. Kindly contact 173 if its a prepaid number or 808 if it's a contract number and ask for the GPRS settings.
Kind Regards
Nompumelelo
REQ:***