AK
Amogelang K
1 reviews | Active since Jan 2014
19 Nov 2015, 08:23
Poor service
Good day<br> <br> My name is Amogelang, i am tired of asking my statement every month. I need statement because i am using it to claim at my work. I tried this morning to send email to request it, unfortunately i received the respond that their mailbox is full.<br> <br> regards
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MTN South Africa's replyOfficial
19 Nov 2015, 13:23Hello Mosadiotsile,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We have now perused your account and we've reset the delivery method of your receiving your statements and we've now requested one of our Billing Administrators to provide us with the latest statement available on your account.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We have now perused your account and we've reset the delivery method of your receiving your statements and we've now requested one of our Billing Administrators to provide us with the latest statement available on your account.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply19 Nov 2015, 13:23
Official
Hello Mosadiotsile,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We have now perused your account and we've reset the delivery method of your receiving your statements and we've now requested one of our Billing Administrators to provide us with the latest statement available on your account.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We have now perused your account and we've reset the delivery method of your receiving your statements and we've now requested one of our Billing Administrators to provide us with the latest statement available on your account.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,