Poor service

They couldnt help me at customer care when i dailed the 808 contract call center for customer care. I really feel like MTN is helpless at all times and useless too. I recharged my phone with R30 airtime n when i try making a call it says i have insufficient airtime to make a call, i try to buy data it tells me the same story, i then phone call center n cnt get help still. Now m just waiting for my contract to end so i can either go to cell c or vodacom where i will get a good service. Will make the whole family switch to other network provider if thats the kinda service we gna keep getting, you operating as if you dnt have a competition. You are not eskom, your competition is cell c, vodacom, telkom just incase youll forgot.