POOR SERVICE!!!!!!

MTN IS AS PATHETIC AS THEY COME......i went to for an upgrade last week Monday 9th Nov 2015 and was told that the device i wanted was out of stock, however the stock will arrive no later than Wednesday..i called on Wednesday and was told that the stock has not arrived as yet and that it would be next week or so. i called on Friday and they said that the stock that arrived was just tow laptops and not the entire stock that they expected but my phone should arrive no later than Tuesday the 17th Nov. then on Saturday i get a call that my phone has arrived,i was told that all is fine and i should allow 24 hours for my migration to be finished. its Monday today and i am still on my old price plan and no one at the call center is willing to assist me AS USUAL POOR AND PATHETIC SERVICE!!! all you get are LAZY consultants that don't want to do anything but just get paid for wasting our time. More so when i call the sandton city branch where i was assisted i get false promises that the issue will be resolved and feedback will be provided but NOTHING... .im sick of this can MTN just get their act together before you lose more of your client's!!!!<br> <br>