POOR SERVICE

I have a MTN account and my service was suspended on the 27th of October due to the credit limit being exceeded. It transpired that this was due to the ********** use of my number by someone who had gained access through the MTN network (not via my phone!!). Regardless of MTN being 100% aware that this was their responsibility and not mine, my service is still suspended. This despite the fact that I am am paying over R1000/month for the service and that I have cleary communicated that my cell number is my primary business number.