SC
SHIRLEY C

1 reviews | Active since Oct 2015

22 Oct 2015, 08:59

POOR SERVICE

Good day,<br> <br> To whom it may concern,<br> <br> I am deeply disappointed with the service or should I say lack of service received from MTN. I have always been a valued and loyal customer of MTN.<br> I am still not able to use the network , dispute my numerous calls and I even visited your Chatsworth branch on numerous occasions.<br> <br> The contract has been reactivate however all the services is not operational and this unacceptable because my phone is used for business and I am on the road hence my cellphone has to be operational at all times. <br> I am losing business because I am not able to use my phone and I feel that no one at MTN cares about the seriousness of this situation.<br> <br> The fact that I had to go to this extreme to get some kind of assistance, I am completely appalled. <br> <br> Customer Details: Shirley Chetty<br> Cellphone number: ***<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Oct 2015, 12:07
Official
Hello Shirley17,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly note that we have tried calling you without any luck , regarding the non working services .

It is certainly not our intention to dissatisfy our customers.

Regards
Rosetta
REQ:***

Best regards,