VK
Veliswa K
1 reviews | Active since Oct 2015
16 Oct 2015, 08:08
POOR SERVICE
I have been trying to get MTN to cancel my contract as i have finished paying but when i call i get stories in such a way the last lady said it will be sent to management till today and know i am expected to pay R381 for the airtime and Data they sent.I called them to take it back till today they haven't gotten back to me so my problem is that i need the letter for my house application to prove to the banks that i am done paying them so now i might not get as alot of people have app**** please help.
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MTN South Africa's replyOfficial
16 Oct 2015, 21:38Hello Kunene@1992,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please note that your number has been migrated to prepaid on 2015-10-16 and a billing query has been logged for late cancellation.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please note that your number has been migrated to prepaid on 2015-10-16 and a billing query has been logged for late cancellation.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply16 Oct 2015, 21:38
Official
Hello Kunene@1992,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please note that your number has been migrated to prepaid on 2015-10-16 and a billing query has been logged for late cancellation.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please note that your number has been migrated to prepaid on 2015-10-16 and a billing query has been logged for late cancellation.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
Kind Regards
Siphumezo
REQ:***
Best regards,