MM
Matema M
1 reviews | Active since Nov 2014
14 Oct 2015, 20:08
poor service
Hellopeter I really don't know what to do anymore with mtn,I have complained here but it doesn't help as well the option was given its not working 173 has no option to speak to a consultant,808 am told my number is invalid,my sim still say SIM REGISTRATION FAILED,should I give up about this contract account or not? Because I don't want to pay for a service that am not offered,and also I don't want to be in debts because of this. Mtn please attend to me,tell me what's really going on
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Replies (1)
MTN South Africa's replyOfficial
15 Oct 2015, 16:04Hello mathapelo670,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your lines have been reactivated as per your requested, it may take between 2 to 24 hours to be active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your lines have been reactivated as per your requested, it may take between 2 to 24 hours to be active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply15 Oct 2015, 16:04
Official
Hello mathapelo670,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your lines have been reactivated as per your requested, it may take between 2 to 24 hours to be active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your lines have been reactivated as per your requested, it may take between 2 to 24 hours to be active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***