mW
marlon W
1 reviews | Active since Nov 2014
29 Sept 2015, 13:02
POOR SERVICE
ON THE 19/09 I APP**** FOR AN IPHONE VIA THE ISTORE ON AN MTN CONTRACT. TO DATE I AM NOT ABLE TI USE MY PHONE AND THE CONTRACT WAS RE-APP**** FOR 4 TIMES THUS AFFECTING MY CREDIT RECORD AND I STILL DO NOT HAVE ACCESS TO THE PHONE<br> <br> IT SEEMS THAT MTN IS GIVING THE ISTORE IN CAVENDISH THE RUN AROUND FOR THE PAST 10 DAYS.<br> <br> VERY UN IMPRESSED
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
30 Sept 2015, 11:18Hello sara1969jack1969,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have tried to contact you and there was no answer , I called the store as well on *** and I keep getting the error message that my call cannot be transferred at the moment , kindly contact the same store to do a follow up on the application.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have tried to contact you and there was no answer , I called the store as well on *** and I keep getting the error message that my call cannot be transferred at the moment , kindly contact the same store to do a follow up on the application.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply30 Sept 2015, 11:18
Official
Hello sara1969jack1969,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have tried to contact you and there was no answer , I called the store as well on *** and I keep getting the error message that my call cannot be transferred at the moment , kindly contact the same store to do a follow up on the application.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have tried to contact you and there was no answer , I called the store as well on *** and I keep getting the error message that my call cannot be transferred at the moment , kindly contact the same store to do a follow up on the application.
Warm Regards
Nompumelelo
REQ:***
Best regards,