TR
Teddy R
1 reviews | Active since Jun 2014
11 Aug 2015, 08:29
Poor Service
Good Day,<br> <br> A payment was made at the MTN store in Westgate on the 8th of February, but the people from SSDA are calling and demanding payment. The proof of payment has been sent to them &
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MTN South Africa's replyOfficial
21 Aug 2015, 10:03Hello Tediso,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that according to our system the Legal department has sent a request through for payment allocation with our banking department (REQ:***) and will revert to you with feedback
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that according to our system the Legal department has sent a request through for payment allocation with our banking department (REQ:***) and will revert to you with feedback
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply21 Aug 2015, 10:03
Official
Hello Tediso,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that according to our system the Legal department has sent a request through for payment allocation with our banking department (REQ:***) and will revert to you with feedback
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that according to our system the Legal department has sent a request through for payment allocation with our banking department (REQ:***) and will revert to you with feedback
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Best regards,