Poor Service

MTN is by far the worst company to deal with as requests send to them and reported do not get handled.I recently upgrade and there is an account query as the billing is not correct and now I cannot get anybody to sort this.The first account I received was correct but now all of a sudden the last two had additional costs on for which I did not ask for.I send them a mail on the 07/07/2015 and received an ref no #***4 back which said somebody will contact me but to *** them a mail again to the customer service mail address but did not even receive any feedback.<br> We pay for things we should not and MTN just bank this money because they cannot even get their customer service to handle such requests.BAD BAD BAD reflection of such a big company.<br> Stefan Roos