Poor service

I really am dissapointed in MTN as a brand/company. I have had 4 years relationship with you guys and when I asked for you to do one stupid thing for me you dissapeared on me and you disappointed me. I asked for my contract t to be cancelled and now all of sudden I can't receive calls.The service I got was poor and unacceptable. I spoke to 4 consultants already and they all didn't get it right. What bothers me so much is the level of incompetence in your consultant Nokubonga Nqobo who said she is going to log a service request and didn't. I feel disrespected by consultant and not taken serious. I had to call your *********** consultants everyday , with my time and my phone . I do not owe MTN anything, you don't owe me anything. I don't get it why I have to call you over and over again to beg you to fix your mistake. You are making your problem my problem now and I fail to understand why. It is UNACCEPTABLE. It's people like you that companies are closing down, your consultants don't care and they don't have the sense of urgency. Do they even know what one complain can do to your brand ? One angry customer will pull your rankings down. I need this matter sorted out like in yesterday. I work on my phone,this is my job, if your consultants don't respect their jobs well some of us do. I hope my debit order is cancelled because I do not want any more problems with you and I am not going to do any debit order reversal because it affects my scoring. Those consultants don't deserve a seat in your company. MTN it's time you look into your consultant behaviour because they are definitely not doing their jobs to keep money coming in and to keep clients.I am beyond disappointed in you. You just lost one loyal client.