SM
Siyabonga M
1 reviews | Active since Jul 2015
13 Jul 2015, 14:34
Poor service
Bought a new iPhone 6 at Rose-bank Mall MTN, in less than a month the phone doesn't work. I took it to the same shop, more than 3 months later I have not received my phone. I am still paying for the phone,
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Replies (1)
MTN South Africa's replyOfficial
30 Jul 2015, 10:43Hello mayabula,
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
I called the Rosebank store and they advised that you will be collecting your handset today, I spoke to Sifiso.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
I called the Rosebank store and they advised that you will be collecting your handset today, I spoke to Sifiso.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply30 Jul 2015, 10:43
Official
Hello mayabula,
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
I called the Rosebank store and they advised that you will be collecting your handset today, I spoke to Sifiso.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
I called the Rosebank store and they advised that you will be collecting your handset today, I spoke to Sifiso.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,